I just wanted to let you know that everything arrived perfectly, and promptly! Thank you so much! Also, thank you for the surprise bags of crisps... they were so good! (Yes, past tense... I ate the last little bag of crisps today...)
Best always,
Sean
5/11/13
Super web site,. Chatted with Laura per telephone today in great length. She was so obliging and extremely helpful as I am a new customer.
Pleased to hear that a fellow Yorkshireman owns “Goodwood’s”
“Goodwood’s” is most definitely in my “favourite’s !!
Thank you.
Regards.
Susan.
5/10/13
Sean Bryan
5/4/13
Hello,
My order arrived in marvelous condition...such attention to detail with packaging and alerts!
I do so appreciate this!
My next order will be for meat!!!
Bless u all...
Tea from Bath but now in Minneapolis!
4/16/13
Just got my package, with enough time for some bangers to defrost.
I know what I'm having for dinner tonight!!
And dry ice still left for the kids to play with after school.
Thanks Goodwoods, perfect as always!
Kim G
3/01/13
Scottish Hubby's surprise package arrive and I cannot wait for him to open it when he comes home. I got him Irish Back Breakfast Bacon, Irish Smoked Back Bacon, Traditional Breakfast Sausage, Pork Bangers, Beef Bangers, Yorkshire Pork Pie, Scottish Meat Pies, Scottish Smoked Haddock Fillets with butter ~ So excited!
Linda M
2/28/13
Just wanted to let you know how happy I was to see that you had finally restocked damson jam,
I did request it but did not really expect it. the same with marmade,
I requested and voila !!! you had it.
so I am a happy customer
and when my jam arrives I shall be enjoying damson jam on homemade bread.
Joyce C
2/13/13
Thanks for my order and was very happy with the timing and freshness of the product!
Maryse
12/21/12
Just a note to tell you how much I enjoy your products
and wish you a very Happy 20th Anniversary.
It is my husband and my 20th on January 2nd
so much luck and keep up the good work and wonderful products.
Those of us that crave a taste of England know exactly where to come.
Thanks again for being so great.
Jan
12/21/12
Just wanted to say Merry Christmas to you and all your wonderful staff .. My
package to my Daughter arrived in plenty of time for Christmas and again we are
very pleased with your goods and service
Thanks Regards
Babs Treloar
12/17/12
Thank you for adjusting my order and shipping it.
I was away so I didn't receive the messages until today.
I appreciate the fact that you took the best possible action and provided your standard exemplary service.
I look forward to ordering more goods from you in the near future.
Thanks again,
Regards
Paul.
12/10/12
Dear Goodwood's,
I just received my order from you and it was perfect!! My husband spent several years in England and these items will make a great addition to the "British Basket" of goodies I am giving him for Christmas. Your service was impeccable and I know where to go to for any imports I may need to find in the future!
Thank you - you have another satisfied customer!
Gail S
11/29/12
My order arrived today! Thank you so much, it was beautifully packed and not so
much as a squashed selection pack or a dented tin, so pleased all my Christmas
goodies can be ordered from one place! I will be back next year.
A Merry
Christmas to you all.
Gina
11/13/12
You are fantastic! Many Thanks :)))
Beverley B
11/08/12
I just want to say that I love the Jackson's bread! Reminds me of home! The Cameron's pork pies are awesome! If you get the Cameron's Scottish pies that would be fine. I would request(as an English lass born in Scotland) that you could provide haggis for Burns Night and a plain loaf (old fashioned style with the crust and coarser flour. The Jackson's loaves are what me mum would call 'pan loaves' ) Thanks.
Bette
11/01/12
Received my order yesterday. Excellent - packaging, fast delivery and free packet of chips:)
Jennifer M
10/24/12
My husband and I wanted to thank you for the express delivery, packing and all the items we received, everything was perfect. this was the first time we have ordered from you and we are very pleased with everything. It was our 60th wedding anniversary and we decided to treat ourselves. It's so nice to have some things we have not been able to get in such a long time. Thank you to everyone and especially to the young man who caught the mistake with our address and called me to rectify it. We look forward to ordering from you again.
Jean K
10/7/12
Got my shipment this afternoon ! I only placed the order on Thursday 8/23 super fast shipping and superb packing of the products.
Thank you so much.
Amanda
8/25/12
I always appreciate your fast and excellent service.
Craig
7/16/12
Hi Richard,
Thank you so much for your help I really appreciate it!
Can't wait for my goodies :-) so glad to be able to get them here, thanks for a great service.
Lesley A. 7/13/12
I LOVE your speedy replies and personal service!
Sincere thanks!
Cindy
7/10/12
Aloha Richard:
Thank you for your e-mail.
Ta everso and much aloha to you all - your customer service is exemplary.
Pat
7/3/12
I am absolutely fine with waiting for the order to ship once the shields arrive.
Thank you very much for your awesome customer service and prompt follow up!
Cheers!
Julie
5/16/12
Got my order today - Thanks so much - was packed perfectly -
no crushed boxes or anything - job well done!!
Hello all!
Just a line to let you know our package arrived safe and sound today.
Thank-you very much for the great service and prompt delivery,
you are much appreciated.
Sincerely,
Margaret Martin.
4/27/12
No worries, thanks for the quick response and thank you for the wonderful quick delivery, even to Alaska....pork pie is in my future today :)
Caroline Claire
3/24/12
Shipment received in good order.
Thank you for your continued terrific service.
I appreciate it.
Patrish.
2/6/12
Just received the Coleman's Mustard Biscuits.
They're delicious and I thank you very much for sending them.
It was laura who responded when I wrote to let you know they had been left out of my last order.
As always, I appreciate your excellent service.
Laurie (Eleanore)
2/4/12
Thank you for this and the wonderful service you always provide - you're The Best!
Peter R
1/31/12
These guys are great; Lots of good stuff !!
Ed Bunch
1/5/12
You are simply the BEST :))))
Janet Guy
12/5/11
Just received my order whicih was only placed last weekend! Now, if our Governement could only be as efficient as you Richard and your team. *S* Many thanks for a very well packed order.
Happy Christmas to one and all.
Gillian Colby
12/2/11
All the best and thank you for being the best British web site out there in so many ways. Have a most enjoyable old fashioned Brit Christmas in Texas. as we try to do here in California.
Gillian.
11/25/11
I thought I'd let you know the package did arrive as you suspected it would.
We will now be able to have a well stuffed Turkey and a contented family
tomorrow. I appreciate all the effort you went to for us.
Thanks
Nick
11/23/11
I just received my shipment today and I just wanted to say how impressed I am with your service.
The items were neatly packed and the service was very timely. Also, I wanted to know how can I be notified whenever you receive new crisps, particularly wotsits.
Thanks.
Chirag
11/20/11
My most recent order has just arrived. It was packed really well and even the Fed/Ex man couldn't put a dent in the mince pies! Can't wait to eat them.
Thanks so much. Shirley M
11/18/11
My order just arrived, thank you for packing it so carefully, not even a dent in any tin or selection box, I ordered Christmas food from you and one other company, next year you get my complete order,
I am thrilled!!
Gina Bolin
11/15/11
You've been an amazing help!
Thank you so much, and Happy Holidays!
Crystal
11/7/11
Thank you so much for putting the story of Poppy Day in your advertising email. I wish more businesses would do this kind of thing. I remember going to Westminster Abbey once with my Dad (a WW1 navy veteran) and seeing all the poppies falling on the congregation, it was magical and very moving, even to a child. You are good to remind us all of the actual story behind it all. Thank you,
A grateful customer,
Ann Rapp
11/4/11
I received my Dry Goods from you all today!! Thank you so much!! Perfectly packed! I am enjoying my Salad Cream, Cheese and Tomato sandwich right now!! Gonna tuck into an Eccles Cake cake here in a moment!! in the 9 or so years I have been ordering from you all - everything has been perfect!
Thanks for Bringing a little Brit into my Ex-Pat house!!
Phill
9/1/11
Thanks Richard for all your help and also the order number just arrived too.
We are looking forward to the sausages etc next week,
Regards Diana
8/19/11
Yeh finaly some where i can shop and not have to spend a whole pay check on shipping.
I will be returning often thanks.
Deb
7/30/11
Thank you for your great service ! I will definitely order again !
Karen S
7/26/11
Good morning, i would like to say thank you for my order and i look forward to doing more business with you thank you very much! I evened enjoy my crisp that was a surprise.
Daun M.
7/14/11
FedEx delivered my box this afternoon - all wonderfully intact and expertly and carefully wrapped, and almost HOT but with the vacuum seal still good! Thank you. I know you guys are really cooking with the heat wave, but still holding up your end of the deal!
Janice D :-)
7/12/11
Congratulations on 19 years of purveying British Food from the great state of Texas.
Cheers,
ep
7/7/11
The package arrived shortly after I emailed you. I now have the lovely smell of bangers wafting through the house as they brown on the stove top.
Thanks,
Susan
6/30/11
Thank you for the last order. It came perfectly cold and well packaged.
Just wonderfull !!
Mary Southey
6/23/11
I just love everything I have ordered from you.
Great place to shop.
Sudi
6/20/11
Thank you for shipping out my crisps, they arrived today.
Great service and prices
Alix B.
6/9/11
Thank you so much for all of your help! Your company is wonderful and I look forward to ordering from you again soon!
Thanks!
Amanda
5/18/11
We just received our Easter Eggs today, and we wanted to thank you for super fast and courteous service and an excellent delivery rate!
Thank you!
Stef
4/14/11
Hello British Market.
My 24 bars of Cussons Imperial Leather soap has arrived.
Thank you, thank you, thank you. I have been using this product for at least 35 years.
My friend use to send this to me from England. She paid more for the postage than the soap.
Thank you for making it available to me at a reasonable price.
Francie
SEE BRENDA HAPPY:)
my order just arrived..........thank you , thank you, thank you
I love your products!I also like the great price on shipping way to go:)
Corrina.
Thanks for a great service!
Chris
Las Vegas.
DEAR RICHARD AND ALL OUR GOOD FRIENDS AT GOODWOODS.
WE THANK YOU FOR ALL THE GOOD THINGS.
YOUR SUPER PACKERS , YOUR SUPER FRIENDLY CUSTOMER SERVICE.
OUR CHRISTMAS WAS JOYFUL AND HAPPY WITH OUR GOODWOODS PURCHASES.
HAVE A VERY HAPPY NEW YEAR AND KEEP UP THE GOOD WORK.
LOOKING FORWARD TO MORE GOODIES FROM YOU.
KEEP ENGLAND IN YOUR HEARTS AS SHE IS ALWAYS IN OURS.
MARJORIE AND MIKEL JACKSON & FAMILY
I received my Christmas crackers on the 23rd. Thank you so much. I had just been home and was stopped at Gatwick and told that it was no longer legal to have crackers. Something about the gunpowder and terrorists I guess. So there I was with two packs of crackers and I had to leave them at the airport.
You saved my Christmas.
Thanks so much.
Donna
I just fixed some of your lovely cumberland sausages! YUM! Sooooo good. I forgot how great home tastes. Thank you!
I'm happy to say that my package arrived December 23rd, for me to give it to my husband as a Christmas present. He was thrilled to get it.
Thanks again for all your help in ensuring that I would get it in time.
All the best for a joyous New Year.
Fran
Just placed my order for some Mince Pies and Christmas crackers, loved the selection of goodies and the website was easy to navigate, my first time checking you guys out, can't wait for my box to arrive. Merry Christmas all.
Sue
I just wanted to send a quick note to say how pleased I was with the prompt delivery of my order.
I wanted to surprise my British husband with a full English Breakfast and thanks to Goodwood's,
I was able to do that this morning! The bangers and danish bacon arrived frozen as promised and I was very impressed with how well everything was packed! The sausages and bacon were very tasty and my husband is one happy Brit! I will certainly be ordering from Goodwood's in the future!
Thank you for your excellence service and products!
A very Happy Christmas to all of you at Goodwood's and all the best for a prosperous New Year!
Sincerely,
Krista M
Thankyou for your fast and efficient service, I have ordered twice from you and I am very happy with the goods and services. Question. Have you any custard cream biscuits? not sure if you stock them, I have ordered the Fox,s kind, but still miss the regular type.
Once again many thanks and I hope you all have a Merry Christmas.
J Rees-Adams
Thank you for your help today. I felt so stupid after finding out the hiccup wasn't even about Goodwood's British Market!
Again, I am so sorry! Thank you for handling it with such calmness and kindness.
I really appreciated it.
Happy Holidays
Marjorie
Thank you for your continued excellence in service to all of us Ex-Pat's, and those that just happen to enjoy the English foods.
Warmest regards,
Charles McG
Thankyou for wonderfull service- my order arrived today!!
Everything was correct and looks delicious, thanks again for such good service,
much appreciated.
Sincerely, Irene W
We are Thankful for Goodwoods - Thank you for our recent perishables order, from us all here in the cooler state of Michigan brrrrrrrr
Thanks so much. I appreciate everything you do and my best wishes to all of you for a VERY happy holiday season as well - cheers!
Peter R
I thought your message on the 11th (Remembrance Day) most appropriate and moving.
Thank you
Richard Gates, MBE
Thanks for the prawn cocktail and Worcester sauce crisps!!! Got here in 1 day...
James
Staff at Goodwood's.
What a beautiful tribute you posted on the email today
for the fallen in two world wars.
What a pity we do not see people here in the USA wearing poppies
for the commemoration of what it all meant. It should catch on, I
think it would be popular, particularly if the disabled made the poppies as in England.
I remember when at 11.0am every man, woman, and child stopped for
two minutes silence no matter where they were,in the street, in their homes,
offices, schools, even buses stopped en-route in their journey
to pay their own little tribute to those who gave so much.
Thank you for your thoughtfulness.
Marian B.
Wausau,Wisconsin.
Thank you for sending that to me. It was touching and helpful to me. Through genealogy I have been searching for two uncles for a long, long time. Just a month ago I learned that they both died in France -- at 18 and 19. They now lie among the poppies.
Thank you, again.
Marina
I should have told you sooner, but I am very impressed with your service, and, of course, your prices. I will buy all my things British from you from now on.
Thanks!
Judy H
Well Done! proper ship fee, quickly shipped, meticulously packed, taste buds satisfied!....done & done
Mr.carl
Gotta say I Love Goodwoods, eating one of my Mr Kiplings Bakewell Tarts from you guys now :) You are one of the things that keeps us British in the USA happy :)
Paul H
I just ordered from you guys for the first time last week and got my package yesterday and i am soooooo happy with it, thanks!! you guys are awesome!
Sacha
Just a note to say my 3 replacement jars of curry arrived in perfect condition. And thanks to Richard for his phone call in sorting the problem out.
Paula Harlin
I just love this market!
Pam Livingston
Thank you for the email. That's totally my fault - I got too excited and did one order instead of two!!
Thank you for splitting it for me, you guys are the best!
Michele
Great bunch of folks to deal with.
Brits International
Best online British market I've found.
Steve Rogers
Nice selection excellent customerservice the flavors of great brittan delivered to my door.
Nancy M
Very much enjoying the meat pies and other goodies i ordered from you last week.
Just placed another order for more english goodies.
elizabeth
Oh i do miss home but i am so happy that i have found Goodwoods British Market
Tina W
Glad to have the chance to let you know how VERY much I appreciate all of you there: you are a super team and certainly make my life happier. MANY thanks and know that you are always appreciated!
Peter R
Thank you, your sausage rolls are the best!
Mary C
Just got my Chocolate Easter Eggs and a bunch of goodies for the family. Some things do not change. After all these years living in the States I still need my British Bacon and Bangers. Good on ya Richard.
Graham
Thank you very much; I received my order this morning and everything was nicely packed. It's nice to have a 'taste of home' for Easter.
Barbara
Dear Goodwoods Team,
I have ordered from your web site several times and each time I have been so impressed with your updates, packaging and promptness in delivery.
Thanks for giving me a “touch of home.” I wouldn’t order from any other site.
Best wishes this holiday season,
From,
A very satisfied ex pat.
Rita M
Thank you. It's the first problem ever had with my order. I'm happy you can solve it so simply and quickly.
Great service,
thanks again. Jo.
The order arrived perfectly and my friend from England was thrilled with her surprise
Have not tasted any of it yet but it looked wonderful
have a merry christmas
with all good wishes
Patty
Mount Gilead, N. C.
What a tremendous email to receive from your company….thank you. I always wish I could see the moving rememberance service in London. All the best……my son is about to be deployed in Afghanistan, so this day especially poignant. Sincerely Christine Lawler
I just wanted to thank you for the great job you did on shipping the frozen goods. You have very quick service and the best packing that I have seen. You are the only British store that I will ever buy from!
Thank you,
Robert Grant-Smith
Thank you very much! You are such great people and your food is just like being home in England. Thanks again for everything.
Gwendoline.
I would like to take the time to say how wonderful you guys are, I have bought from your site before and have always been completely satisfied! Thank you!
With regards
Ami English.
Hello! Perfect timing - I just ran out of my Frank Cooper marmalade! Oh I do so enjoy your excellent service. Thanks for the $10 off! Any chance we would see smoked haddock again? Also the small cut Branston Pickle for sandwiches? AND I see the Christmas pre-ordering is available but was sorry not to see the Kipling cakes you had 2 years ago - fruit cake slices with icing and I believe marzipan - we loved them - any chance of seeing them again this year? Thanks for the excelent service and keeping these English taste buds happy! Jane
Hi Customer Service,
I'm English, my wife is from San Antonio, and we live in Colorado.
I just took Fedex delivery of the above order number, a Father's Day present from my wife and daughter.
Excellent service!! Bloody marvellous!! Real food, especially the bacon (no insult intended, believe me!)
Everything arrived fully frozen and in great condition.
I am like a pup with two tails.
We will be ordering again.
We drive to San Antonio about three times each year - can we buy directly from your Sawdust Road location?
Many thanks and cheers,
Paul Massam.
Love the store, by the way. I've been telling all of my relatives and British friends about it.
Regards,
Leon
Thank you so much for getting the Ribena out today, because I ran out last week!
Have a great day and thank you again for great service!
Pippa
Thank you everyone!
My Jamie Dodgers and Battenberg arrived in plenty of time for the Bridal Shower I am holding. Your service is excellent. Thank you again.
Patricia
Hi All
Just to say how good it is to have a service like yours for us Ex pats living in the USA-I myself live in the UK but visit USA so at least i know i can get goods from yourselves while on Vacation in the USA!!
My family appreciate it very much-Keep up the good service
Regards
Karen Dunbar UK
Thanks Richard for my last order everything arrived and I MUST say I stand by your testimonials on the pork pies…absolutely delicious!
Thanks…Mary
My Christmas items have arrived and I would like to thank you all very much, my children love their stockings every year just like I used to have as a child and now with the fantastic Advent calendar by Cadbury's being sold by Goodwoods its wonderful, so again Thank you very much for another year.
Mike and Sarah
Do you ever have "Smoked Haddock? I get the Kippers and enjoy them immensely but do miss not being able to have Haddock on occasion.
All the products we have ordered from you have been excellent and I thank you
Regards,
Jack Heard